Metro Caring Privacy Policy

Our Commitment to Privacy
Your privacy is important to us. To protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, it is available on our website and at most points where personally identifiable information may be requested. 

The Information We Collect
This notice applies to all information collected by or submitted to Metro Caring, including when you make an appointment for services, register for a class or program, donate, sign up to volunteer, sign up for our newsletters, and other engagement opportunities. In many cases, you may choose “Prefer not to say” to opt out of sharing certain demographic data. The types of information collected may include:

• Name

• Birthdate

• Address

• Email Address

• Phone Number

• Race

• Ethnicity

• Gender

• Pronouns

• Preferred Language

• Veteran Status

• Disability Status

• Housing Status

• Credit/Debit Card Information (for making a donation only)

The Way We Use Information
We use demographic data primarily for reporting to granting agencies, such as government offices and foundations. Data is reported in aggregate, meaning your personal information (such as your name, address, or contact information) is never tied to the demographic information we share in grant reporting. For example, we may share that 50% of our nutrition class participants self-identified as Hispanic/Latine, but we will never share a list of names of people who participated.

Other information, such as contact information (email, phone number), is never shared outside of Metro Caring. We do not sell any information to other organizations or businesses for any reason. We also do not share information regarding a financial donation with outside parties except to the extent necessary to complete that donation.

Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Your data may be stored using third-party software. 

Your Rights to Your Data
You have the right to access, obtain a portable copy of, correct, delete, and opt out of disclosing personal data. You may submit a request to access, correct, or delete your data online or by speaking with a staff member.

How to Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 303-860-7200 or send us an email at privacy@metrocaring.org.