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Service Information

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Monday-Friday, 9:30am – 3:00pm
Tuesday, 6:00pm – 8:00pm

PHONE: (303) 860-7200
FAX: (303) 860-7400

How to Receive Services

  • Metro Caring encourages everyone needing our services to first schedule an appointment by calling 303-860-7200. In this way, we can be certain that you receive the highest quality services our dedicated team can provide. Appointments can be scheduled up to three business days in advance.

  • Most Metro Caring services are by appointment only. Metro Caring will not accept walk-ins for food services. Please call 303-860-7200 to request an appointment.


  • You must bring a photo ID and a piece of mail proving your address dated in the last 30 days each time you come in for assistance.

  • We ask that you bring a form of identification for every member of your household. If you have not provided this identification by your second visit, you will not be able to receive services for those other household members.

  • Please let us know about any changes in your household and bring in identification for new household members.

  • You may receive food services once every 30 days (i.e. 30 days must go by until you are eligible for food services again).

Services Provided

  • Metro Caring Market: choice shopping market of nutritious food, toiletries, and baby items.

  • In-State ID, Birth Certificate, and Driver’s License: vouchers to cover the cost of the document are given on a first-come, first-served basis (please call for specific dates).

  • Out-of-State birth certificates: Call 303-350-3636 Mondays at 12pm. Please leave a message with your name, phone number, and state of birth. Due to resource limitations, we will call back on Tuesday if you are one of the first 8 people to call.

  • Bus Fare: available to individuals who do not arrive by car and need to take the bus to return home with their food. Bus fare is available as funding allows.

  • Community Navigation: Participants meet with Community Navigation Specialists to determine additional needs and self-sufficiency possibilities. These Specialists highlight Metro Caring’s services, advocate with other agencies, and assist with benefits enrollment.

  • Utility Assistance: help with heat/electric bills once each year (October 1-September 30) when funds are available (through Energy Outreach Colorado). You must have already applied for LEAP during the LEAP season. Call 720-515-9888 Tuesdays at 4pm and leave a message with your name, phone number, and utility account number. Due to resource limitations, we will call you to schedule an appointment if you are one of the first 20 to call.

  • Healthy living and nutrition classes happen weekly on Thursdays at 11am. Participants learn about food safety, healthy and time-saving cooking tips, and ways to improve nutritional choices while on a limited budget. No registration necessary.

  • Gardening classes teach people how to grow their own food for increased self-sufficiency and a healthy lifestyle. They are offered Wednesdays at 1pm and Tuesdays at 6:15pm during the growing season. Classes are led by community gardeners on a variety of topics relevant to small-space gardening and family involvement. No registration necessary.

  • Metro Caring is proud to serve people of varying abilities. All Metro Caring programs and information will be made available to differently abled individuals upon request.

Metro Caring is closed the first Wednesday of every month and most major holidays.

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